Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber", "you") and IPTV4Canadians ("we", "us", "our"), governing your access to and use of the IPTV subscription service provided at iptv4canadians.ca.

By placing an order, making a payment, or using our service, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you are using the service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

The Service

IPTV4Canadians provides an Internet Protocol Television (IPTV) subscription service that delivers live television channels, video-on-demand (VOD) content, and electronic programme guide (EPG) data over the internet to compatible devices.

Our service currently includes:

• Access to 20,000+ live television channels including Canadian, US, and international content
• A video-on-demand library of 60,000+ movies and TV series
• A 7-day electronic programme guide (EPG) on supported plans
• Catch-up TV functionality on 6-month and 12-month plans
• Technical support via WhatsApp and email

The content available through the service may vary and is subject to change without notice. We reserve the right to add, modify, or remove channels and content from the service at any time.

Eligibility

To use our service, you must:

• Be at least 18 years of age
• Have a valid internet connection with sufficient bandwidth to stream video content
• Possess a compatible device capable of running an IPTV player application
• Provide accurate and complete information when placing an order

We reserve the right to refuse service to anyone at our sole discretion.

Account & Credentials

Upon successful payment, we will provide you with IPTV access credentials, which may include an M3U playlist URL, Xtream Codes login (username/password/server URL), or similar access information.

• Security: You are solely responsible for maintaining the confidentiality of your credentials. Do not share your credentials with any person outside your household.
• Household use only: Credentials are issued for personal household use. Reselling, sublicensing, or redistributing credentials to third parties is strictly prohibited.
• Reporting: You must notify us immediately if you suspect unauthorised use of your credentials.
• Liability: We are not responsible for any loss or damage arising from your failure to maintain the security of your credentials.

Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the service for personal, non-commercial household viewing purposes.

You may:

• Stream content on the number of simultaneous connections permitted by your subscription plan
• Use compatible IPTV player applications on your own devices
• Access the service from within Canada or internationally, subject to server availability

Prohibited Use

You must not:

• Resell or redistribute your subscription, credentials, or any content accessed through the service
• Share credentials outside your household or use the service simultaneously on more devices than your plan allows
• Record or redistribute any content delivered through the service, whether by capture software, screen recording, or any other means
• Reverse engineer or attempt to extract, clone, or reproduce any part of the service's infrastructure, server lists, or content delivery systems
• Use the service commercially — including in bars, restaurants, hotels, or any public venue — without prior written authorisation
• Attempt to circumvent any technical limitations, access controls, or security measures
• Use the service in any way that violates applicable laws or regulations
• Engage in any activity that disrupts or overburdens our servers or infrastructure

Payment & Billing

All prices are displayed in Canadian Dollars (CAD) unless otherwise stated. Payments are processed securely through our accepted payment methods, which currently include credit/debit cards, PayPal, and cryptocurrency.

• Payment timing: Payment is required in full before activation of any subscription plan
• No automatic renewal: We do not automatically renew or charge your payment method. You must manually renew before your subscription expires
• Renewal reminders: We will send you a renewal reminder via WhatsApp or email before your subscription expires
• Pricing changes: We reserve the right to change subscription prices at any time. Price changes will be communicated before your next renewal
• Free trial: A free 24-hour trial is offered at our discretion. One trial per customer. The trial provides full access to all service features

For refund information, please refer to our Refund Policy.

Service Availability

We strive to maintain 99.9% server uptime and provide a consistently high-quality streaming experience. However, we cannot guarantee uninterrupted, error-free service at all times.

Service interruptions may occur due to:

• Scheduled or emergency maintenance
• Events outside our control, including internet outages, natural disasters, or force majeure events
• Changes to channel or content licensing by third-party providers
• High-demand events causing temporary server load

In the event of extended outages caused by issues within our control, we will make reasonable efforts to compensate affected subscribers with subscription time extensions.

Intellectual Property

All content on our website — including text, graphics, logos, and software — is the property of IPTV4Canadians or its licensors and is protected by applicable intellectual property laws.

Television channels, programmes, movies, and other media content delivered through our service are the intellectual property of their respective rights holders. Your subscription grants you a personal, non-transferable licence to view this content for private, non-commercial purposes only.

Nothing in these Terms transfers any ownership of intellectual property rights to you.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the service will be uninterrupted, error-free, or free of viruses
• Warranties regarding the accuracy, completeness, or quality of any content

To the maximum extent permitted by applicable Canadian law, we disclaim all warranties in connection with the service.

Limitation of Liability

To the maximum extent permitted by law, IPTV4Canadians shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service, including but not limited to:

• Loss of data or content
• Loss of profits or revenue
• Service interruptions
• Damage to your device or software

In no event shall our total liability to you exceed the amount you paid for your current subscription period.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you to the full extent.

Termination

Termination by you: You may stop using the service at any time. Subscriptions are not automatically renewed, so simply allowing your subscription to expire constitutes termination. Please refer to our Refund Policy for information on refunds.

Termination by us: We reserve the right to immediately suspend or permanently terminate your subscription, without notice or refund, if you:

• Violate any provision of these Terms, particularly the prohibited use provisions in Section 6
• Engage in reselling, redistributing, or sharing your credentials commercially
• Provide false information when subscribing
• Engage in any activity that we reasonably believe poses a risk to our service or other subscribers

Upon termination, your right to access the service ceases immediately and your credentials will be deactivated.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the province of Ontario, without regard to its conflict of law provisions.

Any dispute arising from these Terms or the service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Ontario, Canada.

If you are a consumer resident in a Canadian province with consumer protection legislation that provides greater protections than these Terms, those protections apply to you to the extent required by law.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify active subscribers via WhatsApp or email at least 7 days before the changes take effect

Your continued use of the service after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the service.

Contact Us

If you have questions about these Terms or our service, please contact us:

• Email: support@iptv4canadians.ca
• WhatsApp: +44 7411 284928
• Contact form: iptv4canadians.ca/contact