Privacy Policy

Last Updated: January 2025

Introduction

IPTV Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IPTV services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or subscribe to our services
  • Fill out a contact form or request information
  • Communicate with our customer support team
  • Participate in surveys or promotions

This information may include: name, email address, phone number, billing address, and payment information.

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Usage patterns and preferences

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our IPTV services
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send you technical notices, updates, and administrative messages
  • To communicate promotional offers and service updates (with your consent)
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues or fraudulent activities
  • To comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at the email address provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@iptv4canadians.ca

Website: Contact Form